Weplano Help
Contact
Contact Weplano support at admin@jobhub.today. The project is preparing for closed testing; 24-hour support or a fixed response time is not promised. Put Weplano in the subject line.
App problems
Include Android or iOS, your device model, app version and language. Describe the last actions, what happened and what you expected. If possible, add a screenshot with personal information hidden and say whether the issue happens again.
Sign-in and recovery
Sign in using your Weplano email and password. Forgot password sends a recovery code to that email. Check inbox and spam. Google sign-in is optional on configured Android builds. Apple and iPhone availability will be announced separately. Never send passwords or codes to support.
Data and deletion
If you cannot access your email, contact admin@jobhub.today with subject Weplano — account deletion. Do not send passwords, codes or identity documents. Ownership verification is required to protect against unauthorized deletion. No real purchases or paid renewals are enabled in this test.
Shared access
Check the selected space and members before sharing a record. If you notice unexpected access, stop sharing further data and report which record was visible and to whom. Do not include unnecessary financial information or copy other people's conversations into the report.
Payment questions
Real payments are disabled for the planned closed test. If you receive an unexpected charge notification, describe its source and date without sending card details. Subscription activation and management will be announced separately.